Our commitment to fairness and transparency.
Last Updated: April 2026
SiteNexia aims to provide a reliable and seamless SaaS experience. Due to the nature of digital services, all purchases are generally non-refundable. However, refunds may be considered under specific conditions.
Refund requests may be submitted within 7 days of the initial subscription purchase and will only be considered if:
Domain registrations, hosting charges, and setup/customization fees are strictly non-refundable due to third-party provider costs.
Services are typically activated immediately after payment confirmation. In some cases, activation may take up to 24 hours due to system processing or verification. Once activated, the service is considered consumed.
Users may cancel their subscription at any time. Cancellation will stop future billing but will not result in a refund for the current billing period.
To request a refund, contact:
support@SiteNexia.com
Include your registered email, invoice number, and issue details.
All requests are reviewed by our technical team. We may attempt to resolve the issue before approving a refund. All refund decisions made by SiteNexia are final and binding.
Approved refunds will be processed within 5–10 business days to the original payment method.
Refund requests may be denied in cases of repeated claims, abuse, or fraudulent activity.
This Refund Policy is governed by the laws of India.
As a digital SaaS product, services are considered delivered once access is granted.
SiteNexia reserves the right to update this policy at any time. Changes will be reflected on this page.
By purchasing a subscription, you agree to this Refund Policy.